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Cancellation & No-Show Policy

Version 1 · Updated 15/08/2026

Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Cancellations made within 24 hours and no-shows will be charged 100% of the appointment value using the card held securely on file.

Rescheduling within 12 hours: If you reschedule your appointment less than 12 hours before your scheduled appointment time, a fee equal to 20% of your appointment total will be charged to the card you have provided. This is a rescheduling fee and will not be credited towards your new appointment. Your rescheduled appointment remains payable at the normal price.